Last updated: July 21, 2026
Nova Destinations is committed to providing a welcoming and enjoyable experience for guests of all abilities. We continue to improve the accessibility of our property, events, website, and guest services.
Because Nova Destinations includes indoor buildings, outdoor event areas, playgrounds, trails, grass, gravel, hills, and changing event layouts, accessibility may vary by location. We encourage guests to contact us before visiting when they have questions about a particular venue, event, or area of the property.
Email hello@nova.wine with the subject line Accessibility Accommodation Request.
Nova Destinations will not charge a guest an additional fee solely for an approved disability-related accommodation.
Guests who need an accommodation for an event, reservation, rental, dining experience, or general visit may contact us by email at hello@nova.wine.
When contacting us, please include:
We will work directly with you to understand your needs and determine an effective and reasonable accommodation.
Advance notice is helpful, particularly when an interpreter, captioning service, specialized equipment, or event-specific arrangement may be needed. However, we will make reasonable efforts to assist with requests received closer to an event.
Guests are not required to disclose a medical diagnosis. We only need enough information to understand the accommodation or assistance being requested.
Guests who are Deaf, hard of hearing, blind, have low vision, or have another communication-related disability may request assistance for an event or visit.
Depending on the event and the guest's needs, assistance may include:
Because the appropriate accommodation may be different for each person and each event, we ask guests to tell us what method of communication works best for them.
Some Nova events, including murder mysteries, performances, tours, trails, workshops, and themed experiences, may include spoken dialogue, music, announcements, audience participation, lighting effects, or movement between locations. Please contact us before the event so we can explain how it operates and coordinate appropriate assistance.
The main buildings and restrooms at Nova Destinations are wheelchair accessible.
Available accessibility features include:
Some outdoor areas may include grass, gravel, slopes, hills, uneven ground, or changing weather conditions. Temporary event layouts may also affect routes and seating locations.
Guests who use a wheelchair, walker, cane, mobility scooter, or other mobility device are encouraged to contact us before visiting for information about the most accessible parking area, entrance, seating location, or route for a specific event.
We will make reasonable efforts to provide accessible seating and a suitable route based on the event location and current property conditions.
Nova Destinations includes outdoor areas that may not be fully accessible to every mobility device.
Conditions may include:
Please contact us before purchasing tickets or arriving for an outdoor event if you would like specific information about the route, distance, terrain, seating, or accessibility of an activity.
We will provide honest information about the conditions so you can decide whether the experience will meet your needs.
Accessible seating is available in designated areas and may vary depending on the event layout.
Guests may request:
Please contact us before the event when possible so we can reserve an appropriate location.
Trained service animals are welcome in public guest areas in accordance with applicable law.
Service animals must remain under the control of their handler. Pets and emotional-support animals that are not trained service animals may be subject to Nova Destinations' regular pet policies and event restrictions.
Because Nova Destinations serves food and beverages and includes outdoor areas, crowds, children, music, and other animals at certain events, guests are encouraged to contact us with questions before visiting.
Some Nova Destinations events may include:
Guests who have sensory sensitivities may contact us before an event to ask about expected conditions.
When reasonably available, we may be able to assist with seating away from speakers, information about quieter arrival times, advance event details, or another adjustment.
Nova Destinations serves food and beverages in active commercial kitchens and event environments.
Guests with food allergies or dietary restrictions should contact us before ordering or purchasing an event ticket. We will provide available ingredient information and discuss possible options.
However, our kitchens handle multiple ingredients and cannot guarantee that any food or beverage is completely free from allergens or cross-contact.
Guests attending a ticketed meal should contact us as early as possible because menus may be prepared in advance and substitutions may be limited.
We are working to make nova.wine accessible and usable for people of all abilities.
Our ongoing accessibility efforts include reviewing:
Accessibility is an ongoing effort. Some older pages, third-party services, embedded tools, downloadable documents, ticketing systems, maps, or external websites may not yet provide the same level of accessibility as the main Nova Destinations website.
If you have difficulty using any part of nova.wine, please email hello@nova.wine.
Please include:
We can provide information in another format, assist with a ticket purchase or reservation, or help complete a website-related task when reasonably possible.
We also use accessibility feedback to improve the website.
Nova Destinations may use outside services for ticketing, payments, maps, reservations, videos, social media, or other website features.
Although we do not control every part of these third-party systems, guests who experience difficulty should contact us. We will make reasonable efforts to assist with the transaction or provide the needed information through another method.
Nova Destinations employees are not medical professionals and cannot provide personal medical care, lifting assistance, medication administration, or continuous personal supervision.
Guests who require personal care should attend with an appropriate support person or caregiver.
In an emergency, Nova Destinations staff may contact emergency services.
Guests are welcome to contact us before purchasing tickets when they need more information about:
We want guests to understand the experience before purchasing and will provide the most accurate information available.
Email: hello@nova.wine
Address: 1474 State Route 208, Pulaski, PA 16143
Email is the preferred contact method for accessibility and accommodation requests because it allows us to maintain an accurate written record and respond with detailed information.
Please use the subject line: Accessibility Accommodation Request
Nova Destinations will not charge a guest an additional fee solely for an approved disability-related accommodation.
Accessibility is not a one-time project. Events, layouts, technology, and guest needs change over time.
Nova Destinations will continue reviewing our website, facilities, events, staff procedures, and communication methods to identify practical accessibility improvements.
We welcome respectful feedback about barriers guests experience and will use that feedback to improve future visits.